Rational Service Partner for Hampshire and Dorset
Apeiron Catering provides a catering equipment repair service for the full range of Rational combi ovens and is approved to carry out all aspects of Rational warranty work. We hold an extensive range of parts on our vans to support first-time fixes for equipment breakdowns. Our fully qualified Rational technicians are audited and trained by Rational yearly to ensure we comply with standards.
Servicing and Contracts
Your Rational oven should be serviced at least twice a year to reduce the risk of breakdown, extend its lifespan and help save on energy and running costs. As a Certified Rational Service Partner, Apeiron completes a 90-point checklist whilst servicing your equipment.
Warranty
As a Rational Service Partner for Hampshire and Dorset, if you have a question about your Rational Warranty you can talk to us. Apeiron has detailed knowledge of what’s covered within your warranty and can usually diagnose the fault and advise if you’re covered immediately.
Breakdown
Reporting a breakdown of your Rational oven is a very simple process with Apeiron. Call us immediately to report the issue and we will attend as urgently as we possibly can to minimise your downtime. We have an impressive 95% first-time fix rate for Rational equipment.
Survey & Installation
If you need a site survey carried out before ordering your Rational oven or have purchased your equipment and would like Apeiron to install it for you – our fully-qualified team will be happy to help. A site survey costs £105+ VAT, please get in contact for more information.
Frequently Asked Questions
What does the Rational warranty cover?
The rational warranty covers all issues excluding wear and tear items such as door seals, lamps, or user error. Please see the attached Rational warranty PDF for further information.
Will my warranty be void if Apeiron Catering does a repair?
We are accredited Rational Service Partners appointed by Rational themselves. Service Partners are the only people who are permitted to repair Rational catering equipment under warranty. It’s a simple and stress-free process because we deal with our customers directly and then speak to Rational, on your behalf, to recover any costs.
Why should I choose a Rational Service Partner for repairs?
We are audited by Rational yearly to make sure our standards meet Rationals expectations. All of our engineers carry a large range of van stock and maintain a 95% first-time fix rate for Rational Ovens. Service Partners are the first to receive Rational oven update software and receive yearly training to make sure we always maintain our high standards when fixing your oven.
Apeiron Catering responds urgently, have a fast turnaround on parts and hold a 95% first-time fix rate*
Regular maintenance on your catering equipment will reduce the risk of business-critical breakdowns.
We sell a range of high-quality commercial catering equipment from industry leading suppliers.
For the installation of any kitchen equipment, you need a team that you can trust to do the job well.
